The goal of this project was to ensure the performance of all systems involved under realistic operating conditions. beconn provided comprehensive support in the field of performance engineering – from design and set-up through to the execution and evaluation of automated tests.

Through the use of load, stress and endurance tests, various load and stress scenarios were simulated in order to precisely analyse the platform’s behaviour under real-world conditions. The insights gained from this served as the basis for identifying potential for optimisation and for the targeted further development of system performance.

Drawing on its many years of experience in test automation and performance testing, beconn thus ensured the stable, scalable and reliable operation of the new digital channel between the bank and its customers.

beconn has supported this strategic programme since its early stages as a long-term implementation partner with in-depth Avaloq expertise. From the outset, the focus has been not only on mapping complex banking processes from a technical perspective, but also on transitioning them sustainably into a future-proof platform architecture.

Our contributions ranged from migrating the banking software to Avaloq, through the implementation of key components in payment processing, interface management and e-banking, to the development of a proprietary test automation solution. In addition, we supported our client in the further development of credit processes and in the design of reporting and data structures.

A key focus was the ‘Financing’ process group, which worked actively on the further development and optimisation of credit processes within the Avaloq Banking Suite – with the aim of further increasing efficiency, quality and automation.

The use of immutable backups based on the WORM principle, together with an air-gap and off-site replication strategy, ensured that at least one recovery copy remains logically or physically isolated from the production environment at all times. This means that the data remains intact and recoverable even in the event of an active ransomware attack.

Drawing on many years’ experience in backup architecture and cyber resilience, beconn has thus ensured operations that are audit-ready, hybrid-capable and regulatory-compliant – documented according to clearly defined RTO and RPO targets and verifiable at any time by internal committees and external auditors.

As part of this project, beconn supported the bank in the further development and enhancement of the existing test automation framework. Throughout the project, which lasted around two years, several thousand automated regression tests and synthetic test data sets were migrated to the new object model and continuously expanded.

In parallel with ongoing operations, beconn ensured that the system adaptations were thoroughly validated and that changes to the object model could be consistently verified. This ensured stable, scalable and sustainable quality assurance for the upgraded system landscape.

In this current engagement, beconn has been supporting the client since the start of the project throughout the entire transformation phase – from data migration and release management right through to the development of new system components.

During the phased roll-out of the new solution, the priority is to closely coordinate day-to-day IT operations with the parallel project implementation. During this challenging transition phase, a beconn specialist is responsible for the overall management and monitoring of all changes.

Based on clearly defined parameters, we support the client in balancing time, costs and business priorities against one another and in making well-informed decisions regarding the implementation of changes. The system can thus be modernised step by step without jeopardising live operations.

beconn supported the financial institution in establishing the necessary technical and procedural foundations for open banking. The primary focus was on defining business requirements, as well as implementing and testing the open banking APIs in accordance with the regulatory specifications set out by the OBIE (Open Banking Implementation Entity).

As part of the effort to unlock new opportunities for interaction and business with third-party providers (TPPs), key operational and support processes were also redefined and established. Particular emphasis was placed on the introduction of incident management processes to provide structured support for external providers and internal customer processes.

In addition, beconn developed a set of dynamic reports that provide management with transparency regarding new business transactions at all times and enable active management of open banking activities.